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Contact management

Manage companies and individual contacts with detailed profiles including email, phone, website, industry, employee count, and annual revenue. Track customer status, assign tags, and maintain a complete address book with billing, shipping, and office addresses.

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Lead management

Capture and nurture leads through a structured pipeline: New, Qualified, Proposal, Negotiation, Won, or Lost. Score leads, track estimated values, identify sources, and convert winning leads into customers and deals with a single click.

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Deal pipeline

Manage your sales pipeline from Prospecting through Qualification, Proposal, and Negotiation to Closed Won or Closed Lost. Add line items with products, quantities, pricing, discounts, and tax. Track probability and monitor stage history.

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Activity tracking

Log calls, emails, meetings, tasks, and notes against any customer, lead, or deal. Set priorities, due dates, and durations. Schedule recurring activities and never miss a follow-up with your open activities dashboard.

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Dashboards & analytics

See your key performance indicators at a glance: customer counts, lead counts, deal counts, won/lost metrics, total revenue, and upcoming activities. Run detailed sales summary reports with date range filtering and conversion rate analysis.

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Customer support portal

Provide customers with a self-service portal to submit support requests, track status, and communicate with your team through threaded messages with file attachments. Manage request priority and status through a complete lifecycle.

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Product catalog

Maintain a SKU-based product catalog with pricing in multiple currencies. Link products to deal line items for accurate revenue tracking and streamlined quoting.

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Tags & organization

Create color-coded tags with categories and apply them to customers, leads, and deals for flexible organization and quick filtering across your entire CRM.

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Bulk import & export

Import data in bulk via CSV with validation and error reporting. Export customers, leads, and deals to CSV for external analysis โ€” up to 5,000 rows per export.

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Audit trail

Every create, update, and delete action is recorded with the user, IP address, timestamp, and a snapshot of what changed. Full compliance-ready audit logging across all entities.

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Multi-tenant architecture

Each tenant receives a fully isolated database with business-level organization. Secure header-based tenant identification, automated database provisioning, and user synchronization across tenants.

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Global search

Search across customers, leads, and deals from a single search bar. Case-insensitive matching returns the top 50 results with type indicators so you find what you need instantly.

Give your team their pipeline back.

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